Effective Date: 4/6/2026
Insurance Services of Florida INC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website: https://insuranceservicesoffl.com/ (the “Site”).
1. Information We Collect
A. Information You Provide Voluntarily
When you fill out forms, request information, or contact us through our Site, we may collect:
- Name
- Email address
- Phone number
- Any information you submit through forms or messages
- Any information requred to provide you with a rate or sell you a policy
B. Automatically Collected Information
When you visit our Site, we may automatically collect certain information, including:
- IP address
- Browser type and device information
- Pages visited and time spent on the Site
- Referring website or traffic source
This information helps us understand how visitors use our website and improve user experience.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your inquiries and requests
- Provide information about insurance and financial services
- Contact you regarding services you requested
- Send communications via phone calls, text messages (SMS), or email (see TCPA section below)
- Improve our website, services, and user experience
- Maintain website security and prevent fraud
- Comply with legal and regulatory requirements
3. TCPA Consent for Communications
By providing your phone number through our Site, you expressly consent to receive communications from Insurance Services of Florida INC, including:
- Phone calls
- Text messages (SMS/MMS)
- Pre-recorded or automated messages
These communications may be used for marketing, informational, or service-related purposes.
Consent is not a condition of purchase. Message and data rates may apply. You may opt out at any time by replying “STOP” to text messages or contacting us directly.
4. How We Share Your Information
We do not sell your personal information.
We may share your information only in the following situations:
- With trusted service providers who assist in operating our business or website
- With licensed insurance carriers or partners to provide requested quotes or services
- When required by law, regulation, subpoena, or legal process
- To protect our rights, property, or safety, or that of others
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance functionality and improve performance.
You can adjust your browser settings to refuse cookies; however, some parts of the Site may not function properly if cookies are disabled.
6. Do Not Track Signals
Some web browsers offer a “Do Not Track” (DNT) feature that signals to websites that you do not want to have your online activity tracked.
At this time, our Site does not respond to Do Not Track browser signals due to the lack of a uniform standard for compliance.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.
However, no method of transmission over the internet is completely secure.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
9. Florida Insurance Regulatory Compliance
Insurance Services of Florida INC complies with applicable Florida insurance laws and regulations, including those enforced by the Florida Department of Financial Services (DFS) and the Florida Office of Insurance Regulation (OIR).
Any information collected may be used in accordance with regulatory requirements governing licensed insurance agents and agencies in the State of Florida.
We maintain appropriate safeguards to protect consumer information as required under Florida law.
This website is intended for informational purposes only and does not constitute an offer to sell insurance products in any jurisdiction where not properly licensed.
10. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information
- Request corrections or updates
- Request deletion of your information (where applicable)
To exercise these rights, please contact us using the information below.
11. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
13. SMS Messaging Terms & Conditions
Brand Name: Insurance Services of Florida INC
Program Description
By opting in to receive SMS communications from Insurance Services of Florida, you agree to receive text messages related to:
- Customer care and support
- Account notifications and updates
- Marketing and promotional communications
Message Frequency
Message frequency may vary depending on your interactions with us and the services you request.
Cost
Message and data rates may apply for any messages sent to or received from us. Please contact your mobile carrier for details regarding your text or data plan.
Opt-In
You may opt in to receive SMS messages from us in the following ways:
- By replying “START” to any SMS message from us
- By providing your phone number through our website forms and checking the box indicating your consent to receive SMS communications
By opting in, you provide express written consent to receive automated and non-automated text messages from Insurance Services of Florida at the phone number you provided. Consent is not a condition of purchasing any goods or services.
Opt-Out
You can opt out of SMS communications at any time by replying “STOP” to any message you receive from us.
After you send “STOP,” you will receive a confirmation message, and you will no longer receive SMS messages from us unless you opt in again.
Help
If you are experiencing issues with our messaging program, you can reply “HELP” for assistance or contact us directly at insuranceservicesoffl@gmail.com.
Carrier Disclaimer
Mobile carriers are not responsible for delayed or undelivered messages.
Privacy
Your privacy is important to us. Text message opt-in data and consent will not be shared, sold, or disclosed to third parties, including affiliates or subsidiaries, except as required by law.
For more information about how we collect, use, and protect your data, please review our Privacy Policy.
14. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Insurance Services of Florida INC
1306 W Daughtery Rd, Lakeland, FL 33810
863-577-7775
Monday – Friday 9am-6pm
Saturday 10am-2pm
Please read carefuly our Terms and Conditions page.